General Cable, the leading company in the cables sector on the international market, is again a pioneer on starting up a personalized online information service for its customers. It is called iGeneral Cable, a computer platform allowing customers to know at any time the status of orders, delivery notes, invoices and product deliveries pending. This useful tool is available 24 hours a day, 365 days a year, via the internet.

Thanks to iGeneral Cable, customers can always be up to date about their business, even at night. The platform also offers access to exhaustive information on the stock of products available in the company’s over 150,000 m² warehouse, which includes more than 1,500 references. All this is available at any time, anywhere, with just one click.

The system is very simple to use. The interested customer receives an e-mail with their user name and password, which they enter on the iGeneral Cable service home page in order to access their personalized information. To make the process even easier, in the upper right-hand part of the screen there are two short cuts to obtain the information required just by entering the customer details.

iGeneral Cable application menu

Pioneering Initiative

On starting up iGeneral Cable, the company is reaffirming its position as a pioneer in technological innovation in the cables sector. It already developed the most sliding cables on the market and also the most flexible and easiest to peel. It likewise led the concern for the safety of people and the environment on the level of the sector and also offers the best Express Service to its customers.

Now, to enhance this new pioneering initiative even more, General Cable has created a specific logo for the iGeneral Cable service and has also published a brochure explaining the operation necessary to be able to access it.

With the creation of iGeneral Cable, the company is taking one more step in its policy of supporting the activity of its customers, providing them with a computer tool of great use for their day-to-day work. This platform allows them to consult the necessary data about their business relations with General Cable on line at any time, thus offering them a substantial saving in time. It is another example of General Cable’s desire to provide the relations with its customers with added value, and of its commitment to innovation and to improving service in the sector.